Gold
From£450/month
- ✓2 Users included
- ✓Broking Purchase Order
- ✓Liv-ex Wine Database
- ✓Customer Portfolio
- ✓Automated Cellarage
Platinum
From£850/month
- ✓4 Users included
- ✓Client Broking
- ✓Liv-ex Full Suite Integration
- ✓Native Ecommerce
- ✓AI Wine-Specific Translation
Diamond
From£1,250/month
- ✓8 Users included
- ✓3 Jurisdictions
- ✓Global Margin Schemes
- ✓Server Side Rendering
- ✓Priority Support
All fees shown are base rates for standard setups. Bespoke requirements are quoted separately.
| Feature | Gold | Platinum | Diamond |
|---|---|---|---|
| Price Discount on annual payment | From £450 / month Pay annually £425 / month | From £850 / month Pay annually £820 / month | From £1,250 / month Pay annually £1,200 / month |
| Jurisdictions | 1 | 1 | 3 |
| Users | Up to 2 £100 / extra user / month | Up to 4 £120 / extra user / month | Up to 8 £140 / extra user / month |
| Managed Wine Capacity | Unlimited | Unlimited | Unlimited |
| Purchase & Sales Orders + Invoices | Unlimited | Unlimited | Unlimited |
| Virtual Stock Listings | Up to 5000 lines | Unlimited | Unlimited |
| Client Broking Automated C2C + C2B | ✕ | ✓ | ✓ |
| Managed Cloud Infrastructure Enterprise-grade Google Cloud & MongoDB included. Limited to standard usage and traffic volumes. | ✓ | ✓ | ✓ |
| Server Locations Global reach with local speed | 1 | £250 / monthper extra location | £250 / monthper extra location |
| Essentials | |||
| Multi-currency Support | ✓ | ✓ | ✓ |
| Purchase & Sales Order Processing | ✓ | ✓ | ✓ |
| Broking Purchase Order | ✓ | ✓ | ✓ |
| Warehouses Configuration | ✓ | ✓ | ✓ |
| Inventory Management | ✓ | ✓ | ✓ |
| Shipping & Transfers | ✓ | ✓ | ✓ |
| Local Duty & VAT Support | ✓ | ✓ | ✓ |
| Payment in Account Credit To reduce fees, and essential for the secondary market. | ✓ | ✓ | ✓ |
| Reserve Orders | ✓ | ✓ | ✓ |
| Customer Information Management | ✓ | ✓ | ✓ |
| Liv-ex Wine Database | ✓ | ✓ | ✓ |
| Whiskey Casks | ✓ | ✓ | ✓ |
| Assortment Wine Creation | ✓ | ✓ | ✓ |
| Producer Information | ✓ | ✓ | ✓ |
| Variable Wine Pricing | ✓ | ✓ | ✓ |
| Advanced | |||
| Pay on Invoice | ✓ | ✓ | ✓ |
| Customer Portfolio Multi currencies + auto valuation | ✓ | ✓ | ✓ |
| Automated Cellarage Recurring storage rent billing | ✓ | ✓ | ✓ |
| Cross-Border Duty & Bond Full tax compliance and customs logic | ✓ | ✓ | ✓ |
| Global Margin Schemes Audit-ready calculations for margin-scheme stock | ✕ | ✓ | ✓ |
| Auto Stock Transfer | ✕ | ✓ | ✓ |
| Pricing Groups | ✕ | ✓ | ✓ |
| AI for Admin - AI Business Intelligence (Instant, custom reports) - AI Context-Aware Admin Assistant (24/7 system guidance & troubleshooting) | £450 / month | £450 / month | £450 / month |
| API Integration & 3rd parties | |||
| Stripe Payment Platform Extra charge applies for integration of any alternative. | ✓ | ✓ | ✓ |
| Xero Accounting Software Extra charge applies for integration of any alternative. | ✓ | ✓ | ✓ |
| Warehouse API Integration Extra charge may apply. | ✓ | ✓ | ✓ |
| Liv-ex Full Suite Integration Full ecosystem support including, but not limited to: - Trading (buy-side & sell-side) - Pricing Data - Offex Data - Product Data (ABV & Commodity Codes) - Critics' Reviews - LWIN | £200 / month Liv-ex APIs | ✓ | ✓ |
| Google Merchant Feed | ✕ | ✓ | ✓ |
| Wine-Searcher Listing Feed | ✕ | ✓ | ✓ |
| HubSpot CRM | ✕ | ✓ | ✓ |
| Klaviyo CRM | ✕ | ✓ | ✓ |
| Hweb Shop | |||
| Native Ecommerce Unified commerce engine - not a WordPress blog layer, no 3rd-party plugins or sync delays | ✕ | £350 / month | £550 / month |
| Standard Template Setup | ✕ | £4,000 | £4,000 |
| Bespoke Implementation | ✕ | From £12,000 | From £12,000 |
| New Design Elements / Optional Functionalities | ✕ | £120 / hour | £120 / hour |
| Powerful CMS & Blog | ✕ | ✓ | ✓ |
| Advanced Filtering System | ✕ | ✓ | ✓ |
| Auto-categories | ✕ | ✓ | ✓ |
| Critics & Reviews | ✕ | ✓ | ✓ |
| Advanced Deliveries | ✕ | ✓ | ✓ |
| Multi-country Prices, Duty & Currencies | ✕ | ✓ | ✓ |
| Client Broking & Valuation | ✕ | ✓ | ✓ |
| Portfolio Reports & Graphs | ✕ | ✓ | ✓ |
| AI Wine-Specific Translation | ✕ | ✓ | ✓ |
| AI for Shop - AI Portfolio Management - AI Purchasing Suggestions | ✕ | ✕ | £250 / month |
| Server Side Rendering For optimised SEO & loading speed | ✕ | ✕ | ✓ |
| Support & Migration | |||
| Migration Package Inventory, customers, suppliers, sales orders, cleanse, dedup, match products, etc. | From £1,200 / data type | From £1,200 / data type | From £1,200 / data type |
| Training Sessions | £120 / hour | £120 / hour | £120 / hour |
| Online Ticket Support | 3 tickets / month | 6 tickets / month | 12 tickets / month |
| Premium Support | ✕ | ✕ | POA |
| Additional Support | £90 / hour | £90 / hour | £90 / hour |
| Bespoke Development | £120 / hour | £120 / hour | £120 / hour |
| 24/7 Server Monitoring + Health Check | ✓ | ✓ | ✓ |